Quality control

By ( articles ) | Feb 17, 2004

Say you run a donut shop. You produce thousands of donuts every day. Mostly, they taste good.

Every once in a while, a customer charges that one of the donuts made him sick.

How often would this have to happen, before you realize that you have a serious problem on your hands?

Suppose 1 out of every 25 donuts became the subject of customer complaints. Would you agree that constituted a problem?

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Tue1 July
Ordinary Time

Tuesday of the Thirteenth Week in Ordinary Time; Opt Mem of St. Junípero Serra, Priest (USA)

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Today the United States celebrates the Optional Memorial of St. Junípero Serra (1713-1784). Miguel Jose Serra was born on the island of Mallorca, Spain. He took the name Junípero when he entered the Franciscan Order in 1730. Ordained in 1737, he taught philosophy and theology at the University of Padua for…

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