Action Alert!

cool your jets

By Diogenes (articles - email) | Jun 03, 2010

Good morning! This is Acme Air Charters. How can I help you?

[We cannot hear the other party to the phone call]

Oh, yes! I've just been reading the headlines

......

Of course, sir. That plane is prepared; we're ready to fly on 15 minutes' notice. You have your own helicopter ready to get you to the airport, right? 

....

Yes, I can confirm that. Our records show that you wanted a one-way flight, LAX to Fiumicino. 

.....

You won't be needing that flight reserved any longer? 

.....

Yes, I understand. You'd still like to have the charter flight available, but not necessarily on an urgent-standby basis. We could guarantee a flight that would be available to you within 12 hours; would that fit your needs?

....

Naturally. The price of reserving that flight would be much lower than the monthly rate you've been paying. Not that cost should matter to a big spender like you, ha ha! 

.....!!

No. Sorry. Not at all. Not a wise guy. Just trying to ... never mind. I apologize. Let me assure you, you've been one of my best customers; I wouldn't want to offend you.

... 

Right. OK. We appreciate your business. We'll put you down for 12 hours' notice, LAX to Fiumicino. You're still interested in just a one-way charter? Not planning a return flight?

....

Yes, I understand. I love Rome myself. I'm sure you don't need my advice, but if you do go, I hope you'll be able to visit the basilica of St. Mary Major. I think you'd like it there.

 

 

Richard Cross holds a doctorate in psychology, who has taught at the university level, including at Franciscan University. He is currently an educational researcher and consultant in the field of psychology and related disciplines.
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